Privacy Policy for ex666

1. Introduction

ex666 (referred to in this policy as "we", "us", or "our") operates the ex666 online casino and sports betting platform accessible at ex666.pro. We are committed to protecting the privacy and personal data of all players who use our Platform. This Privacy Policy sets out in clear terms what personal information we collect, the purposes for which it is processed, how long it is retained, and the rights available to you as a data subject.

This Privacy Policy applies to all visitors and registered players on the Platform, including those accessing ex666 from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other locations across Bangladesh. By using the Platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you must discontinue use of the Platform.

Privacy at a Glance

2. Information We Collect

ex666 collects personal information in two ways: information you provide directly to us, and information collected automatically when you use the Platform. The categories of information we collect are as follows:

• Registration data — full name, date of birth, email address, mobile phone number, and residential address provided when you create an ex666 account.
• Identity verification data — copies of government-issued identification documents (such as NID, passport, or driving licence) collected during the KYC verification process to confirm your age and identity.
• Financial transaction data — deposit and withdrawal amounts, payment method details (such as your bKash or Nagad wallet reference), transaction timestamps, and balance history associated with your account.
• Platform usage data — game history, bet history, session duration, pages visited, features used, and in-platform navigation patterns collected automatically to improve the Platform experience.
• Device and technical data — IP address, device type and model, operating system, browser type and version, time zone setting, and connection type, collected automatically each time you access the Platform.
• Support and communications data — the content of messages, emails, or live chat conversations you initiate with our support team, including any attachments or documentation you voluntarily provide during a support request.

We do not collect special categories of sensitive personal data (such as health data, ethnic origin, religious beliefs, or political opinions) and ask that you do not provide such information in any communications with ex666.

3. How We Use Your Information

ex666 processes your personal data only for the specific, lawful purposes set out below. We do not use your data for any purpose not listed here without first obtaining your consent:

• Account management — to create, maintain, and authenticate your ex666 account, process deposits and withdrawals, and manage your balance and transaction history.
• Identity and age verification — to comply with our Know Your Customer (KYC) obligations and to confirm that every registered player on ex666 is at least 21 years of age.
• Customer support — to respond to your enquiries, resolve disputes, process complaints, and provide ongoing assistance with your use of the Platform.
• Fraud prevention and security — to detect, investigate, and prevent fraudulent transactions, money laundering, bonus abuse, and other prohibited activities. Transaction monitoring systems run continuously in the background.
• Responsible gaming — to monitor player activity for signs of problem gambling, enforce account restrictions and self-exclusions, and proactively offer support resources to players who may be at risk.
• Service improvement — to analyse aggregated, anonymised usage data in order to improve the Platform's features, performance, game selection, and overall player experience. This analysis does not identify individual players.

4. Legal Basis for Processing

ex666 processes your personal data on the following legal grounds, each of which applies to one or more of the processing activities described in this policy:

• Performance of a contract — processing necessary to fulfil our obligations under the Terms and Conditions you agreed to when registering your account, including account maintenance, bet settlement, and payment processing.
• Legitimate interests — processing for fraud prevention, security monitoring, platform improvement, and responsible gaming monitoring, where our legitimate interest in protecting the Platform and its players is balanced against your privacy rights.
• Legal obligation — processing required to comply with applicable laws and regulations, including anti-money laundering (AML) requirements, age verification obligations, and responses to lawful requests from competent authorities.
• Consent — processing for direct marketing communications and non-essential analytics cookies, which we conduct only where you have given your explicit, freely given, and informed consent, and which you may withdraw at any time.

5. Sharing Your Information

ex666 does not sell your personal data. We share your information only in the limited circumstances listed below, and only to the extent necessary for the stated purpose:

• Payment processors — your transaction data is shared with bKash, Nagad, Rocket, Upay, Visa, and Mastercard solely to facilitate the processing of your deposits and withdrawals. These providers are bound by their own data protection obligations.
• Game providers — game session data is passed to our game technology providers (including Pragmatic Play, Evolution Gaming, and others) for the purpose of game delivery and RNG certification. These providers receive only the data necessary to run the games you play.
• Fraud and compliance service providers — anonymised or pseudonymised data may be shared with third-party fraud prevention and AML screening services to protect the integrity of the Platform and to meet regulatory obligations.
• Law enforcement and regulators — we will disclose personal data to competent authorities, courts, or law enforcement bodies where required by law, pursuant to a lawful order, or where we reasonably believe that disclosure is necessary to prevent fraud, money laundering, or harm to persons.

6. Payment Data and Financial Information

ex666 does not store full payment instrument credentials on its own servers. When you make a deposit via bKash, Nagad, Rocket, or Upay, the transaction is processed directly through the respective payment provider's secure gateway. ex666 retains only a transaction reference, the amount, the timestamp, and a masked identifier sufficient to link the transaction to your account for reconciliation and withdrawal-routing purposes.

Financial transaction records are retained for a minimum of five years from the date of the transaction, in line with standard AML record-keeping requirements. After the retention period expires, financial records are securely deleted or anonymised. You may request a statement of your transaction history at any time by contacting ex666 support.

7. Cookies and Tracking Technologies

ex666 uses cookies and similar tracking technologies to ensure the Platform functions correctly and to improve the player experience. The types of cookies we use are as follows:

• Essential cookies — strictly necessary for the Platform to function, including session authentication cookies that keep you logged in, security tokens, and cookies that remember your language and display preferences. These cannot be disabled without breaking core Platform functionality.
• Analytics cookies — used to collect anonymised data about how players navigate the Platform, which pages are most visited, how long sessions last, and which games are most popular. This data is used in aggregate form only and does not identify individual players.
• Preference cookies — used to remember your account settings and display preferences across sessions, such as your chosen language, notification preferences, and display layout, so you do not need to re-enter them each time you log in.
• Security cookies — used as part of our fraud detection and session protection systems to identify suspicious login attempts, enforce account lockout policies, and protect your account from unauthorised access.

You can manage or delete non-essential cookies through your browser settings at any time. Please note that disabling analytics or preference cookies may affect the functionality and personalisation of your Platform experience. Essential and security cookies cannot be disabled without disrupting access to your account.

8. Data Retention

ex666 retains personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply: account data is retained for the duration of your active account plus a minimum of five years after account closure; financial transaction records are retained for a minimum of five years; support and communications records are retained for up to three years from the date of the interaction.

When a retention period expires, personal data is either permanently deleted from our systems or anonymised so that it can no longer be linked to any individual. Where data cannot be immediately deleted due to technical constraints, it will be securely isolated and protected from further processing until deletion is completed.

9. Data Security

ex666 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include 256-bit SSL encryption for all data in transit, access controls limiting internal data access to personnel who need it to perform their job functions, regular security assessments and penetration testing of Platform infrastructure, and secure backup and disaster recovery processes.

While ex666 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your login credentials confidential and for using a secure device and network when accessing the Platform. If you suspect that your account has been compromised, please contact ex666 support immediately at [email protected].

10. Your Rights

As a player whose personal data is processed by ex666, you have the following rights with respect to your data. To exercise any of these rights, contact the ex666 support team with your request:

We will respond to all data rights requests within a reasonable timeframe. Please note that certain rights may be limited where processing is required to fulfil a legal obligation or where it is necessary to prevent fraud. Where a request to delete account data is made while an account holds a positive balance, the balance will be returned to your registered payment method before data erasure is carried out.

11. Children's Privacy

ex666 is strictly an adult platform for players aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If we discover that an account has been registered by a person under 21, we will immediately close the account, void any associated balances, and delete the personal data of the underage user as quickly as technically possible. If you believe a minor has registered on ex666, please report this to our support team at [email protected] so we can act promptly.

12. Third-Party Links

The ex666 Platform may from time to time contain references to third-party services, payment providers, or game studios. This Privacy Policy applies solely to the ex666 Platform and does not cover any third-party websites, applications, or services that may be accessible from or referenced by the Platform. ex666 is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policy of any third-party service before providing them with your personal data.

13. Changes to This Privacy Policy

ex666 reserves the right to update this Privacy Policy at any time. Where changes are material — meaning they substantially affect the way we collect, use, or share your personal data — we will provide advance notice to registered players via the Platform or by email to the address associated with your account. The Last Updated date shown at the top of this page reflects the date on which the most recent revision was made.

Your continued use of the Platform after a revised Privacy Policy has been published constitutes your acceptance of the updated terms. If you do not agree with the changes, you must stop using the Platform and may request account closure by contacting ex666 support.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ex666 handles your personal data, our support team is available 24 hours a day, 7 days a week — including during major cricket events like BPL and T20 World Cup, and through Eid and other Bangladesh public holidays.

Email: [email protected]